Returns & Exchanges

We want you to love your Estella Bartlett jewelry and accessories, but if you are not completely satisfied, you can return your items within 30 days of receipt. All returned products must be in their original condition and packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original Estella Bartlett gift packaging and include the completed return slip inside the box.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized postal collection point.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to your original payment method within 5 to 10 business days.